Robert Fahey |
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7815 W. 97th Terr. Overland Park, KS 66212 |
(913) 341-5271 RobertAFahey@hotmail.com |
Computer Skills |
Software |
Word for Windows, Windows Help (from Windows 3.x Help to the current HTML Help Workshop), Adobe Acrobat, FrontPage, Excel, Access, PowerPoint, FrameMaker, Visio, WordPerfect, Visual Basic, Paintshop Pro, CorelDraw, HTML Writer, Ray Dream Studio (3D animation), MacroMedia DreamWeaver, Lotus Notes, Lotus Domino Designer, Lotus ScreenCam recorder, Business Objects, RoboHelp |
Languages |
Microsoft Certified Professional (MCP) in Visual Basic, COBOL, HTML |
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Operating Systems |
DOS, Windows (3.x, 95/98/ME, NT), Macintosh |
Education |
Missouri Southern State University Bachelor's in communications and associate's in business |
Experience and Skills |
I have 10 years of documentation management and technical writing experience, part of 19 total years of writing and editing experience. My background includes newspaper writing, ranging from police and fire stories to business and political news; newspaper editing; and technical writing, including HTML, online help for various platforms, and paper documentation. My technical knowledge is solid, I have a good background in programming concepts and some knowledge of databases, and I'm familiar with a variety of software and operating systems.
My skills include requirements analysis and evaluation, problem solving, assessment of customer requirements for software, and evaluation of software for user documentation. I acquire new skills and knowledge quickly, and I am an observant technical editor. I have a thorough knowledge of software testing and the development of user-oriented materials. In addition, I am competent in the areas of user interface design and usability, and I enjoy performing project-related investigation and research. |
Data Systems International, Overland Park, KS
November 2001--September 2004 |
Senior Technical Communications Specialist |
I managed the creation of documentation on several projects, including:
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Applied Communications Group, Overland Park, KS
September, 1996--November, 2001 |
Senior consultant, technical writer |
Here are some projects I handled for ACG clients:
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Softdesk Retail Products, Kansas City, MO
September, 1994--September, 1996 |
Technical Writer |
I created printed documentation and online Help for retail CAD programs. I documented many different products, either writing new material or adapting existing documentation. We modeled our terminology and the look of online Help on Microsoft’s style.
Books in FrameMaker (with illustrations in PaintShop Pro and CorelDraw) and online Help systems:
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The Platte County Gazette, Parkville, MO December, 1992--September, 1994 |
Editor/writer/photograher |
I edited, wrote, and shot photos for this weekly, community newspaper. I made decisions about what stories and accompanying photos and graphics would go in the paper. I laid out the paper. I tried to provide genuinely useful information to the people in the community. I enjoyed the work, but wanted to get into technical writing and so took night classes at Park College. |
The Joplin Globe, Joplin, MO February, 1988--December, 1992 |
Staff writer |
My writing assignments varied widely and I gained great experience and enjoyed my work at this daily newspaper with a Sunday circulation of 46,000. My particular beat was police and fire, but that left plenty of time for features for editors in these departments: Business, People, Religion, Politics. Some of my stories were picked up by the Associated Press and distributed nationally. |